Cycle of Hope

Fri October 1 - Sun November 7, 2021
FAQ
The Details:

Who: Cyclists of all levels and their friends and family

What: Due to weather, Cycle of Hope is completely virtual with options where you can ride or participate your way from anywhere!

When & Where: 
In-person: October 24, 2021 - 3000 Hanover St, Palo Alto, CA 94304 
Virtual: October 1st - November 7th, 2021 - Anywhere!

What does my registration cover?

Planning a premium event like Cycle of Hope: Ride from Home is costly, and your registration fee helps us cover that cost. It means we’re able to offer you a premier experience, whether you're riding with us in-person or joining us virtually.

A portion of the overall event proceeds, including sponsorship, donations, and your fundraising, benefits Habitat for Humanity East Bay/Silicon Valley’s mission to build homes, communities, and hope across the Bay Area. Click here to learn more about Habitat for Humanity’s impact. Please note that registration fees are not tax-deductible. However, sponsorships and donations are! 

 

How do I participate virtually?

The Virtual Cyclist option is for people who want to cycle an official distance in a single ride, anywhere and anytime during the ride window. As a Virtual Cyclist, you can have your ride and distance tracked and submit your results in a snap, not to mention a host of other features.

The Virtual DIY is for you if you want the ultimate in flexibility. You can set your own distance goal, and meet it however you like – whether it’s on a bike, a stationary trainer, on foot, by kayak, you name it! You could work toward your goal distance across multiple sessions, or even through multiple methods! You’ve just got to meet that goal during the ride window of October 1st and November 7th and submit your results manually. 

Click here for more VIRTUAL FAQs


I want to donate to support a participant! How can I find their fundraising page?

Thank you for supporting Cycle of Hope! You can find your favorite Cycle of Hope athlete to support by going to the Find a Participant page under the Fundraise & Refer menu!

 
How do I find my own fundraising page link?

Sharing your fundraising page link makes raising support for Habitat a snap! To find your link, visit your Profile, scroll down to the Fundraising section, and there you'll find your registration for Cycle of Hope. Right under your name and registration summary, you can see a link to your fundraising page.

 
What if I need to change my t-shirt size after I've registered?

No problem! You can access your own t-shirt preferences and change it yourself! Here's a video and tutorial to walk you through that simple process. 

 
I'd like to purchase a jersey or change my jersey preferences after I've registered! How do I do that?

You can easily manage your own add-ons, like purchasing additional jerseys or changing your sizing! Take a look at this step-by-step video and tutorial to learn how!

 
What is RaceJoy, and How do I use it?

So, all those fab features like tracking and results? All those are in the palm of your hand – or wherever you keep your smartphone – because of RaceJoy. Fully integrated with our registration system, RaceJoy is an easy-to-use app that tracks your ride progress, lets you upload your results simply, offers audio cues that give you key ride information, and even gives your friends a chance to keep tabs on you and cheer you on from afar! And, if you’re riding one of the official in-person courses, you can even get turn-by-turn directions to keep you on course.

Let’s get you prepped for your ride:

  1. Download RaceJoy: Download the RaceJoy app to your smartphone from the App Store or Google Play. It's free!
  2. Search for your route: Go to Featured Races to locate Cycle of Hope, and click on your route. If you’re riding one of the official Palo Alto courses, select the one for the distance you’ve registered for. Otherwise, select an “anywhere” route at the distance you’ve signed up for.
  3. Set Up: Follow the prompts carefully to get properly set up for the ride. The app will ask you for your bib number, which you can find here. Make sure you give the app permission to track you so that the GPS can monitor your progress and provide audio cues!
  4. Ride: Keep your smartphone with you during the ride, and click START MY RACE immediately before you begin cycling!
    * Note! If you’re doing an “anywhere” route, you can use RaceJoy right alongside a routing app of your choice! So, if you’ve charted a course in an app like Strava, just fire up both apps on ride day. By using both, you’ll get directional cues from your routing app, along with all the features offered by RaceJoy.
  5. Submit your results: As a Virtual Cyclist using RaceJoy, there’s no mystery here! When you complete your distance, your results will be automatically uploaded. It’s as simple as that!

For a video walkthrough of RaceJoy and its features, go here!

 
Can I do Cycle of Hope on a stationary trainer?

You sure can! If you're participating on your at-home trainer, you should sign up for the Virtual DIY option. You'll get great swag, be eligible to earn even more great goodies by fundraising or referring more participants, be invited to the Virtual Finish Line Celebration, and – most of all – help Habitat build a world where everyone has a decent place to live.

 
I'm a Virtual DIY participant. How do I set my goal and submit my results?

Once the ride period opens on October 1st, you'll be able to set your goal and submit your activities by going to the Results section of your Profile page! During the virtual ride window of October 1st - November 7th, you'll see the option here to "Submit Virtual Results. There, you can set your personal goal, and submit one or more activities and finish times that you complete to meet that goal!

 
How do I get my rider packet and any earned prizes?

The cost of mailing your packet and any prizes you’ve earned is included in your Virtual Cyclist or Virtual DIY ticket!  If you are riding at the in-person event with the packet mailing upgrade, your items will also be shipped to you on the schedule below. 

Upcoming Shipping Dates

  • Friday, October 29, 2021
  • Friday, November 12, 2021
 
How do I create or join a team?

Many of our riders like to take advantage of strength in numbers by forming a team. It can be a great way to encourage each other toward your goals, ride as a group, and pool your fundraising efforts! See this tutorial for more information on how to create or join a team!

 
Will photos be taken?

If you're joining us as a Virtual Cyclist or Virtual DIY-er, we'd love to see your photos! Post them to social media, and be sure to tag @HabitatCycleOfHope, and use hashtag #TogetherWeRide. It's a great way to share your experience with our virtual community, and have a chance to be featured in our Virtual Finish Line Celebration!

 
What if the in-person event is canceled?

Should the in-person event be canceled for a reason out of the control of the organizers, participants will have three options: 1) transfer your registration to the virtual format for the current year, 2) support Habitat for Humanity by converting your registration fee to a tax-deductible donation, or 3) defer to the following year's Cycle of Hope event with a transfer credit of the amount paid in 2021.

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