Refund Policy
If you cannot make it to the event on race day, you have a couple of options.
1. Switch to the virtual run –We will mail you the event items including your medal and you can post a time on our virtual results page. You must do this at least 10 days before the event.
2. Defer your entry to next year.
3. Apply for a refund - only available if you purchase insurance.
To defer or move to virtual:
Please go to the upper right corner of the event page where you signed up and select profile.
Log in and find this event under upcoming events.
If you paid for the insurance you can apply for a refund at https://requestmyrefund.com/fanshield/refund