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Run to Rebuild

October 15 - 22, 2021 Chicago, IL 60664 US

FAQS

What is Run to Rebuild?

A Virtual 5k Run, 2 Mile Walk, or 20 Mile Bike Ride benefiting Rebuilding Together Metro Chicago. The virtual event starts Friday, October 15 and ends Friday, October 22. Participants complete the distance however they like within the 7-day time period and submit their results. The event will culminate on Make a Difference Day (Saturday, October 23) with a volunteer service event!

Is there an app I need to use to track my race?

RaceJoy is the official app of Run to Rebuild. Click on the "RaceJoy" option in the menu for more information.

What about accessibility?

We encourage wheelchair, handcycle and pushrim users to sign up for the race that best fits your needs.

When will I receive my race packet?

All packets will be shipped to the address indicated in your registration. Please note we are only able to ship domestically.

How can I download my bib?

Read a tutorial here. You must be logged in to RunSignUp in order to access this feature. Please note you do not need to wear a bib to participate in the race, as it's virtual!

I never received my confirmation email? Can you resend it?

First, be sure to check your spam folder! Go to your profile and click "Upcoming Events" and then "Resend Confirmation." Be sure to check that the email address you entered at registration is correct.

How do I submit my results?

Use RaceJoy and your results will be submitted automatically. To submit manually, visit the tutorial here. Please note you must be logged in to your RunSignUp account to access this. Please note that you do NOT need to submit proof of your miles, as we're working on the honors system. :)

How do I upload photos?

Visit the tutorial here. You must be logged in to RunSignUp in order to access this feature.

My shirt doesn't fit. Can I get a different size?

Nope, sorry. We're not able to make exchanges.

How do I set up a fundraiser? What about fundraising with a team/group?

Learn how to set up your individual fundraiser here.
A tutorial for how to create/join a fundraising group is here.
Here is a tutorial for how to make a donation to an individual/team fundraiser.

I still have questions!

Please contact ttabrizi@rebuildingtogether-chi.com.

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