FAQ
REGISTRATION
With your registration, you will receive our holiday-themed tech race shirt and bib. Finishers will receive an ornament-style medal.
No. There are no individual or group discounts. Proceeds from the event go towards our beneficiary organization Christmas in the Park.
Pick up your race packet for the Santa Run Silicon Valley at our Expo hosted by Sports Basement Almaden (5353 Almaden Expressway, San Jose) on Friday, December 11 or Saturday, December 12 from 12–5pm.
If you are participating in the virtual race AND selected to have your packet shipped to you, it will be mailed out the week of December 7. If you register after December 6 for the virtual race, you will need to retrieve your race materials from our Packet Pickup Event at Sports Basement Almaden.
Sure! You can change your registration by clicking the "Manage Your Registration" link included in your confirmation email until December 6. If you would like to make a change after December 6, please visit the solutions table at Sports Basement during packet pickup or at the Chamber of Commerce on race day and we will do our best to accommodate.
If your company or group is interested in taking part, please contact our Corporate Engagement Lead at race-support@svlgfoundation.org.
Please see our Refund Policy here.
RACE MATERIALS
You can pick up your race materials at Sports Basement Almaden (5353 Almaden Expressway, San Jose) on Friday, December 11 or Saturday, December 12 from 12–5pm.
Yes! You can change your registered shirt size by clicking the "Manage Your Registration" link included in your confirmation email until December 6. If you would like to change your shirt size after December 6, please visit the solutions table at Sports Basement during packet pickup and we will do our best to accommodate.
You’ll need the QR code from the confirmation email or know the first and last name of the participant.
RACE DAY
Yes, there will be water stops on the course and in the finish area.
There will be first aid responders on the course and an ambulance & EMTs at the finish line.
Restrooms are located near the starting line and at the south end of Christmas in the Park.
Yes, gear check will be available at the San Jose Chamber of Commerce (101 West Santa Clara St) from 1:30 - 5:15 pm. Participants may check small items to be held during the event. All participant belongings must fit in the 12" x 15" clear bags provided by us. Backpacks, suitcases, purses, children, and pets will not be accepted at gear check. You must show your bib number to pick up the bag with the corresponding bib number labeled on it. No exceptions will be made. All items left after the race will be donated.
Per USA Track & Field regulations, the following are not permitted on course: dogs or any pets (except for certified service animals), baby strollers/joggers, bikes, hoverboards, scooters, skateboards, push bikes, unicycles, and wagons.
We reserve the right to remove anyone causing a safety hazard from the course.
Go to the start stage or finish line tent and staff will assist you.
Yes, Santa delivers in all weather and so will we!
LOCATION
City operated metered parking is free on Sundays. There are many paid parking lots around the venue as well. The start line and stage are located at the corner of W Santa Clara St and Almaden Ave. The finish line is located on Market St, next to Plaza de Cesar Chavez.
The race starts on Santa Clara St at Almaden Ave (189 W Santa Clara St).
Spectators can watch from anywhere along the course.
The nearest transit is at the San Jose Diridon station, which is served by buses, light-rail, Caltrain, ACE and Capitol Corridor. You can also use VTA light rail by the San Jose Convention Center. There will be a copy of light-rail and Caltrain schedules at the info booth.
There are a lot of restaurant options in downtown San Jose. Please visit www.sjdowntown.com for a list of locations.
RACE RESULTS
After the race, results will be available HERE.
VIRTUAL
You can submit your run time on our results page from December 13 through December 20. If you use our RaceJoy app to complete and track your run, your results will automatically be uploaded to the results page.
RaceJoy is an application that tracks your 5K run/walk and automatically uploads your results to the results page for your event. This app is free to use and you must download the app before race week from the App Store. You need to carry your phone with you to track your time through the app. You can also track your friends and family member’s runs and send them cheers or audio messages.
Not running? Download the app to watch your runner complete their run as a spectator!
Once downloaded, go through the RaceJoy Tutorial to learn how to find your event and track your run. Once you have selected your event and entered your name, you are ready to track your run. Go to My Races on the day you choose to complete your 5K run/walk, and just hit the green ‘GO’ button once you begin! Make sure your GPS tracking is ON and WIFI is OFF (if you are leaving the house for your run). Once you are finished, hit the red ‘END RUN’ button to complete your run and submit your results to the leaderboard.
VOLUNTEERS
Volunteer check in is at 10 S Almaden Blvd, San Jose, CA 95113.
The waiver is included during the volunteer sign up process. If you are under 18, please have your parent or guardian approve it when you register.
Please return to volunteer check in after your shift and notify them that you need your volunteer slip signed for school so they can sign it off.