FAQ - Frequently Asked Questions
- I already registered and forgot to join a team, what can I do? Under your RunSignUp account (click the head icon in the corner), you can manage your registration. Go to My Registrations in the drop-down menu, then select Manage Registration under the Woodstock 5K section. On desktop, select Woodstock 5K Team from the navigation menu at the top. On mobile, this menu is at the bottom of the page. You can add yourself to a team or change to another team.
- I am unable to run this year. What can I do? We do not offer refunds or deferrals; this is signed and agreed upon as part of the waiver during registration. You were offered race insurance for $3.99 during the registration process. However, you may transfer your entry to another runner or another Anniston Runners Club race. A $5 fee will be charged to the transferred runner during the process. You will need their email to complete the transfer. This is all managed under your RunSignUp account (click the head icon in the corner). Go to My Registrations in the drop-down menu, then select Manage Registration under the Woodstock 5K section. You will have a number of options depending on what you would like to do with your registration.
- Can I run with my dog? The waiver signed during registrations explains that no dogs are allowed on the course for insurance purposes. However, if you have a service dog, you will need to contact the race and supply the proper documentation. The dog must be labeled on race day as a service dog. For those with vision-related disabilities, we prefer you have a guide runner. We will offer a free entry to the guide runner. Contact the race to make arrangements.
- Can I change my shirt size? Under your RunSignUp account (click the head icon in the corner), you can manage your registration. Go to My Registrations in the drop-down menu, then select Manage Registration under the Woodstock 5K section. A link to change this is available under the registration information, following the section "Give-Away Option." Click on the link where your current shirt size is listed. If the stock is still available in the new desired size, you will be able to change your selection.
- Can I give my Bib to another runner? ONLY if you go through the transfer process under your RunSignUp account. Giving your bib away without transferring the entry can result in delays for awards and results. You MUST transfer your entry as part of this process; please do not give your bib to another runner without doing so.
- I can't remember if I registered - how can I check? You have two options: On the RunSignup page for Woodstock, click the "More" tab, then select Find A Participant. Alternatively, go to your RunSignup account (click the head icon in the corner) and select My Registrations.
- Are any vehicles allowed on the course? This is included in our course rules and the waiver. Strollers are allowed, so long as they are at the back of the starting line, and the child in the stroller is not a participant. However, no bicycles, skates, hoverboards, other vehicles, etc. are allowed on the race course.
Under the RACE INFO TAB at the top of our RunSignUp page, you will find helpful information including parking, weather policy, course maps, and more. https://runsignup.com/Race/AL/Anniston/Woodstock5K