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RunSignUp & Account FAQ

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How do I create a Team?

  1. Navigate to the home page of this website.  
  2. Go to “My Fundraising” Dashboard (located at the top of the screen under the register button)
  3. Your name will appear under Current Fundraisers – click View Fundraiser
  4. Next to your name click manage – edit participant
  5. Scroll down to the Team Fundraiser Section
  6. Select yes to create a team
  7. Enter Team Fundraiser Name and Goal
    • Complete! Now those who register, can select to join your team during the registration process.

For non-registered participants who want to join a team:

  1. Navigate to the home page of this website.
  2. Select Register to begin the registration process.
  3. Complete all participant information and click Continue
  4. Sign the waiver form
  5. Fill in registration questions
  6. Click the drop down to join team *insert team name here
  7. Click Continue
  8. Complete your registration

How do I download my 2025 Donor List?

  1. Head to the 2025 Walk and Roll Chicago website
  2. Click on "My Dashboard" at the top of the screen
  3. Scroll down to My Donors
  4. Right underneath it will give you the option to select download list
  5. The list will download as a CSV file
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Where do I access my 2025 emails? 

  1. Head to the 2025 Walk and Roll Chicago website
  2. Click on "My Dashboard" at the top of the screen
  3. Scroll down to My Communications
  4. Any emails under Saved Drafts or Sent Emails you'd like to save -- copy and paste them into a word document, or wherever your preference is to save information
  5. These can be copied into RSU to use for 2026
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Where do I upload my donor list on RunSignup?

  1. Head to the 2026 Walk and Roll Chicago website
  2. From the options at the top of the page, click on Dashboard
  3. Under your name, click on View Fundraiser
  4. Click on Manage and Edit 
  5. At the top of the screen, you'll see a grey bar with an option at the end to Import Contacts 
  6. Import your downoaded list (as a CSV file)
  7. Click save and see your contacts uploaded!

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